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Shop Rta Cabinets - ShopRTACabinets Has Criminal Intentions
No one should do business with ShopRTACabinets. I only received half of my order 3+ weeks later than they promised. I was told that their cabinets get lost during shipping all the time and that they simply replace the cabinets with no questions asked. When comparing...
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Anonymous
Anonymous

I think you have the wrong company. The company you are referring to is RTACabinetStore.com the owners name is Gary and Jake is his partner in crime

1.8
I liked
  • Convincing website
I didn't like
  • Lies
#914755
Shop Rta Cabinets - RTA  = Really terrible attitude - Customer service is the worst
Shop Rta Cabinets - RTA  = Really terrible attitude - Customer service is the worst
Shop Rta Cabinets - RTA  = Really terrible attitude - Customer service is the worst
I placed a $3700 order that was received damaged. Never even removed it from the truck since the trucker wouldn't allow it until his bill was signed. I emailed AND called customer service who e-responded with "when the order is received back at the warehouse, a new...
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Anonymous
Anonymous

I think you have the wrong company. The company you are referring to is RTACabinetStore.com the owners name is Gary and Jake is his partner in crime

2.0
I liked
  • Ease of ordering
I didn't like
  • Condescending email responses
  • Communication
  • Shipping
#873301
liars, cheats and scammers worst company ever. Please do not order from them ever experience is the same . Hard working people have lost money from them and you have no recourse because you sent them a bank check awful awful awful! If you have questions about this...
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Anonymous
Anonymous

I think you have the wrong company. The company you are referring to is RTACabinetStore.com the owners name is Gary and Jake is his partner in crime

#769962

Shop Rta Cabinets Shipping Service Review

Shop Rta Cabinets
#616853
1.0
Details
Terrible customer service! 20 weeks and still have not received order. Responses from company are all excuses and delays if you get a responses at all! 2-5 week shipping is complete BS! THEY have $2500 of our $$ with no intention of ever shipping the product! Our order date was 11/13/14. You can decide if that's "acceptable" in any consumer driven world!
Comment
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Staff
Website
Placed ordered, was promised would ship in 2-3 weeks, that became oh oops will get out next week, which then passed to 6 weeks, 7 weeks, 8weeks..9 weeks...Told them to cancel. Still no refund. They order everything from China, I suspect they're using new order money to...
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Anonymous
Anonymous

Have you received your refund yet? They scammed me as well and I been waiting to hear back, but to no avail.

Anonymous
Anonymous

Do not order from this company! I had a horrible experience with this customer. I purchased my cabinets order #200000496, and paid in full including a $250 shipping charge, ...

#750875
I ordered cabinets on 9/20/2015. They were supposed to ship in 2-8 weeks. I tried to contact them several times to get an update on my order and only occasionally would they reply and say they would ship soon. I have received nothing. I have contacted them after 8...
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Anonymous
Anonymous

Hi Customer,We are sorry you have had a unpleasant experience with our company. If you do have an order with us please email us at customerservice@shoprtacabinets.comMore impo...

I liked
  • Pricing
I didn't like
  • Communication
  • Customer service
  • Delivery
#740055
I have had the worse experience ever- This is the first review I have ever written and I purchase a lot of big-ticket items online. I have sent over 30 emails over the past two months - I was told my cabinets would be shipping for over a month- I finally demanded a...
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I didn't like
  • Shipping
  • Communication
  • Customer service
#737155
Bought cabinets at a 50% discount off their prices. Once the money had been withdrawn from my bank account I was very nervous and having second thoughts. They shipped my cabinets that week and I only received 1/2 of them. Tried to call them and could never speak with...
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Anonymous
Anonymous

***Company Response***Hi ClientWe are sorry you have had a unpleasant experience with our company. If you do have an order with us please email us at customerservice@shoprtaca...

#711152
Ordered cabinets 7/9/15 with high hopes, $2753 worth of hopes. Got zip even after promises of order to ship with in 2-8 weeks which was out right lies. 12 weeks and just their lies. Can't move into new home due to gutted old cabinets out. Contacting attorney general...
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#707495
I place an order with Cabinets Direct RTA in December of 2014 and did not receive my order until March 2015. The order was not shipped until the latter part of Feb. and it took the freight company 3 weeks to deliver. I was so mad that I went to the loading dock to pick...
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samsign
samsign

Maria Grimbali? is this not you or is it a coincidence that both companies have a Maria on staff.Why does your business not except credit cards nor give a valid address?I'd be...

Anonymous
Anonymous

Hi Customer,If you do have an order with us please email us at customerservice@shoprtacabinets.comOne very important comment I would like to comment on is that WE ARE NOT THE ...

3.0
I didn't like
  • Customer service
  • Shipping
#704492
I ordered cabinets in April of 2015 have no cabinets nor no refund. I got two fedex tracking numbers generated from his computer but never sent. I have turned him into the FTC, FBI and Illinois Attorney General. I googled internet fraud and the US department of...
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Anonymous
Anonymous

I was sent a refund about six months after ordering the cabinets.

1.0
Harlowton, Montana
I didn't like
  • Customer service
#698170