Was researching RTA cabinets and got a quote from Shop RTA cabinets. Did some research on them and saw the terrible reviews so we decided to buy elsewhere. I went to RTA Cabinet store based on their positive feedback. Well long story short, RTA ended up getting our...Read more
Brook Park, Ohio
I didn't like
- Customer service
Shop Rta Cabinets Shipping Service Review
Terrible customer service! 20 weeks and still have not received order. Responses from company are all excuses and delays if you get a responses at all! 2-5 week shipping is complete BS! THEY have $2500 of our $$ with no intention of ever shipping the product! Our order date was 11/13/14. You can decide if that's "acceptable" in any consumer driven world!
I did research before buying from ShopRTAcabinets.com, I found a few negative reviews and assumed that was normal with any company. Take note that the reviews they have on their own website all say"so far so good" this is because they send the survey immediately after...Read more
Ordered from them$3000 worth of cabinetry....after 1 week of no confirmation of shipping (paid extra 450 for expedited shipping) cancelled order. They stated refund will go out in 1 week. It has been 3 weeks and up cannot get any reply from them. I sent a letter to...Read more
"very bad" as a review is an understatement. Horrible, Nightmarish, the worst online company next to a scam. Please heed this warning, do NOTorder from shoprtacabinets.com. 7 weeks after my order was placed, I had to file a complaint with the BBB. Shipping is promised...Read more
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