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I place an order with Cabinets Direct RTA in December of 2014 and did not receive my order until March 2015. The order was not shipped until the latter part of Feb. and it took the freight company 3 weeks to deliver. I was so mad that I went to the loading dock to pick...
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samsign
samsign

Maria Grimbali? is this not you or is it a coincidence that both companies have a Maria on staff.Why does your business not except credit cards nor give a valid address?I'd be...

Anonymous
Anonymous

Hi Customer,If you do have an order with us please email us at customerservice@shoprtacabinets.comOne very important comment I would like to comment on is that WE ARE NOT THE ...

3.0
I didn't like
  • Shipping
  • Customer service
#704492
I ordered cabinets in April of 2015 have no cabinets nor no refund. I got two fedex tracking numbers generated from his computer but never sent. I have turned him into the FTC, FBI and Illinois Attorney General. I googled internet fraud and the US department of...
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Anonymous
Anonymous

I was sent a refund about six months after ordering the cabinets.

1.0
Harlowton, Montana
I didn't like
  • Customer service
#698170
Was researching RTA cabinets and got a quote from Shop RTA cabinets. Did some research on them and saw the terrible reviews so we decided to buy elsewhere. I went to RTA Cabinet store based on their positive feedback. Well long story short, RTA ended up getting our...
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1.0
Brook Park, Ohio
I didn't like
  • Shipping
  • Replacements
  • Communication
#619416
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Shop Rta Cabinets Shipping Service Review

Terrible customer service! 20 weeks and still have not received order. Responses from company are all excuses and delays if you get a responses at all! 2-5 week shipping is complete BS! THEY have $2500 of our $$ with no intention of ever shipping the product! Our order date was 11/13/14. You can decide if that's "acceptable" in any consumer driven world!
1.0
Details
Staff
Website
#616853
I did research before buying from ShopRTAcabinets.com, I found a few negative reviews and assumed that was normal with any company. Take note that the reviews they have on their own website all say"so far so good" this is because they send the survey immediately after...
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Anonymous
Anonymous

Hi Customer,We are sorry you have had a unpleasant experience with our company. If you do have an order with us please email us at customerservice@shoprtacabinets.comMore impo...

Anonymous
Customer

I dont think you had to pay for shipping it was probably a mistake on the shipping companies end

2.0
I liked
  • Pricing
I didn't like
  • Customer service
#606416
Ordered from them$3000 worth of cabinetry....after 1 week of no confirmation of shipping (paid extra 450 for expedited shipping) cancelled order. They stated refund will go out in 1 week. It has been 3 weeks and up cannot get any reply from them. I sent a letter to...
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Anonymous
Anonymous

Got an address for the Attorney General? I'm out $1651.40 with broken promises and no refund. I want to go after these guys and close them down. After reading several review w...

1.0
#578563
Shop Rta Cabinets - Never Buy from shoprtacabinets.com
"very bad" as a review is an understatement. Horrible, Nightmarish, the worst online company next to a scam. Please heed this warning, do NOTorder from shoprtacabinets.com. 7 weeks after my order was placed, I had to file a complaint with the BBB. Shipping is promised...
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Anonymous
Anonymous

Agreed, It seems like you may save a few bucks, but in the end You may or may not get your cabinets

Anonymous
Steve

Same issues. Do not buy from them. Claimed to send refund, but never received it. The company is nothing but lies.

1.2
I liked
  • Ease of ordering
#558900