Update by user Dec 12, 2016
ShopRTACabinets sent me 2 pantry cabinets on December 7th. They claimed they are under new management and that Frank Lamark no longer is associated with the company.
Although its been a long wait to complete my kitchen, I appreciate that the company did make good on it.
The quality of the cabinets is very very good. I wish the new ownership the best of luck.
Original review posted by user Nov 15, 2016
We ordered cabinets in July 2015. Took 6 months before the cabinets came, and two pantries were missing.
Numerous emails went unanswered, disconnected telephone, etc. Finally a few weeks ago we got a response to our email asking once again for the cabinets or a refund . We were told that the cabinets just came in and to give them our address again where they were to be shipped.
Havent heard anything since even though numerous emails requesting an update, a delivery date, a refund, etc..NOTHING! He has our money and we have half a kitchen put together and false promises.
This reviewer shared experience about order processing issue and wants this business to have the product delivered as the author lost $800. The author is overall dissatisfied with Shop Rta Cabinets and uploaded a picture. The most disappointing about shop rta cabinets cabinet from Shop Rta Cabinets was missing cabinets, poor customer service and ignored emails once money was sent , but reviewer liked quality of cabinets. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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