"very bad" as a review is an understatement.Horrible, Nightmarish, the worst online company next to a scam.
Please heed this warning, do NOTorder from shoprtacabinets.com. 7 weeks after my order was placed, I had to file a complaint with the BBB. Shipping is promised 2-4 weeks after order but is completely false. There is NO communication with this company.
Shoprtacabinets.com would only accept E-checks so they had my money the day of the order. The customer service phone # has an auto response that they only answer emails. The online chat messages are NEVER responded to. Emails are ignored.
Replies are only given after you submit multiple high priority tickets.As of this review, I am still waiting for a refund or resolution with the BBB.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
- Ease of ordering
What I disliked
- Anything about them once i paid
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "These people delivered (2) new leather couches 1-1/2 months late in July, 2008. Tore a hole in (1) couch when bringing in to the room. Since then, they have moved..."
- "It started off on a good note whereby I spoke with Michele La Flesch, the Executive Project Manager/Showroom Manager (Michele.Laflesch@ClosetFactory.com) (Office Phone: 310-516-7500 x240 & Cellular Phone: 310-404-8225)..."
- "Let me start by saying that I really like Modloft design and price points. I was very excited to order and receive the product, however as the previous customer stated,..."
- "Placed order on 12/5/15 for an Xmas present (couldn't give to the little girl who it was intended for at Xmas), rec'd product about a 2 weeks later, opened package..."
- " I own a 2007 Maxima, the car mechanically has been sound, I recommend Nissan they have great cars, I am submitting this report to warn potential Nissan Buyers not..."
- "Paid the money up front as requested. Got the engine 3 days past time promised. Engine in horrible shape pics show broken parts and plastic pieces in cylinder heads. SW..."
- "Unpacked my purchases. Put the packet on my dresser along with other items in the bag. Later came back to put purchases away. The packet was stuck to my dresser...."
- "I have had a terrible experience with light in the box! I paid (Oct. 12) for item with express expedited shipping (3-4 business days) (1-3 days for processing). I have..."
- "I purchased 2 Kensington recliners from Cymax thru Sears in June, 2015. 18 months later the leather is flaking off and the pull handle to open the reclining part is..."