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Shop Rta Cabinets - Frank LaMark  owes me cabinets or refund
We ordered cabinets in July 2015. Took 6 months before the cabinets came, and two pantries were missing. Numerous emails went unanswered, disconnected telephone, etc. Finally a few weeks ago we got a response to our email asking once again for the cabinets or a...
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Company-Response
Company-Response
Shop Rta Cabinets Verified Representative

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Anonymous
Anonymous

No one should do business with ShopRTACabinets. I only received half of my order 3+ weeks later than they promised. I was told that their cabinets get lost during shipping all...

1.0
I liked
  • Quality of cabinets
I didn't like
  • Missing cabinets
  • Ignored emails once money was sent
  • Poor customer service
#955782
I ordered $4400 worth of kitchen cabinets from Frank Lamark and they were never shipped and I didn't receive a refund. The fake website looked real, the ordering was easy and he was a very smooth talker. Once Frank Lamark got my money and as the weeks passed my...
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Anonymous
Anonymous

He's a con artist, stay away

Anonymous
Anonymous

No one should do business with ShopRTACabinets. I only received half of my order 3+ weeks later than they promised. I was told that their cabinets get lost during shipping all...

1.0
I didn't like
  • That the company has not responded to my request for my refund
  • That my refund was not sent to me
#954195
Shop Rta Cabinets - ShopRTACabinets Has Criminal Intentions
No one should do business with ShopRTACabinets. I only received half of my order 3+ weeks later than they promised. I was told that their cabinets get lost during shipping all the time and that they simply replace the cabinets with no questions asked. When comparing...
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Anonymous
Anonymous

I think you have the wrong company. The company you are referring to is RTACabinetStore.com the owners name is Gary and Jake is his partner in crime

1.8
I liked
  • Convincing website
I didn't like
  • Lies
#914755
Shop Rta Cabinets - RTA  = Really terrible attitude - Customer service is the worst
Shop Rta Cabinets - RTA  = Really terrible attitude - Customer service is the worst
Shop Rta Cabinets - RTA  = Really terrible attitude - Customer service is the worst
I placed a $3700 order that was received damaged. Never even removed it from the truck since the trucker wouldn't allow it until his bill was signed. I emailed AND called customer service who e-responded with "when the order is received back at the warehouse, a new...
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Anonymous
Anonymous

I think you have the wrong company. The company you are referring to is RTACabinetStore.com the owners name is Gary and Jake is his partner in crime

2.0
I liked
  • Ease of ordering
I didn't like
  • Communication
  • Condescending email responses
  • Customer service
#873301
liars, cheats and scammers worst company ever. Please do not order from them ever experience is the same . Hard working people have lost money from them and you have no recourse because you sent them a bank check awful awful awful! If you have questions about this...
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Anonymous
Anonymous

I think you have the wrong company. The company you are referring to is RTACabinetStore.com the owners name is Gary and Jake is his partner in crime

#769962
Placed ordered, was promised would ship in 2-3 weeks, that became oh oops will get out next week, which then passed to 6 weeks, 7 weeks, 8weeks..9 weeks...Told them to cancel. Still no refund. They order everything from China, I suspect they're using new order money to...
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Anonymous
Anonymous

Have you received your refund yet? They scammed me as well and I been waiting to hear back, but to no avail.

Anonymous
Anonymous

Do not order from this company! I had a horrible experience with this customer. I purchased my cabinets order #200000496, and paid in full including a $250 shipping charge, ...

#750875
I ordered cabinets on 9/20/2015. They were supposed to ship in 2-8 weeks. I tried to contact them several times to get an update on my order and only occasionally would they reply and say they would ship soon. I have received nothing. I have contacted them after 8...
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Anonymous
Anonymous

Hi Customer,We are sorry you have had a unpleasant experience with our company. If you do have an order with us please email us at customerservice@shoprtacabinets.comMore impo...

I liked
  • Pricing
I didn't like
  • Refund policy
  • Customer service
  • Communication
#740055
I have had the worse experience ever- This is the first review I have ever written and I purchase a lot of big-ticket items online. I have sent over 30 emails over the past two months - I was told my cabinets would be shipping for over a month- I finally demanded a...
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I didn't like
  • Communication
  • Delivery
  • Customer service
#737155
Bought cabinets at a 50% discount off their prices. Once the money had been withdrawn from my bank account I was very nervous and having second thoughts. They shipped my cabinets that week and I only received 1/2 of them. Tried to call them and could never speak with...
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Anonymous
Anonymous

***Company Response***Hi ClientWe are sorry you have had a unpleasant experience with our company. If you do have an order with us please email us at customerservice@shoprtaca...

#711152
Ordered cabinets 7/9/15 with high hopes, $2753 worth of hopes. Got zip even after promises of order to ship with in 2-8 weeks which was out right lies. 12 weeks and just their lies. Can't move into new home due to gutted old cabinets out. Contacting attorney general...
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#707495